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SHIPPING & RETURNS

SHIPPING POLICY

Fast & Reliable Delivery: UK & Worldwide

Count on us for swift, tracked deliveries, no matter where you're located:

  • We offer a FREE next working day uk delivery service 

  • £8.99 Worldwide Delivery 

  • UK Deliveries: 2-3 working days (Monday - Friday, excluding bank holidays)

  • International Deliveries via Freight-forwarding Companies: 7-15 working days. Please share your phone number for scheduling.

Note: If you opt for advance payment, the delivery period commences a day post-transaction. Delivery dates adapt if the last day lands on a Sunday or bank holiday, shifting to the subsequent working day.

Shipping Costs & Methods:

  • Shipping charges are auto-calculated at checkout.

  • Add products to your cart and navigate to the Checkout page to view shipping options and prices.

  • Bonus: Enjoy free delivery for all UK orders.

Same-Day Dispatch: Place and pay for your order by 12:00 pm (Monday – Friday, excluding bank holidays) using immediate payment methods like PayPal or credit card, and we'll ensure Same-Day Dispatch.

Delivery Address Amendments: Edit your delivery address via your customer account. But hurry! Once the order processing begins, changes to the delivery address won't be feasible.

Track Your Order: Your tracking number is nestled within your shipping confirmation.

RETURN & REFUND POLICY

We stand by the quality of our products. If you need to make a return:

  • Return new, unopened items within 14 days of delivery for a full refund.

  • If our oversight led to an incorrect or damaged item delivery, we'll cover the return shipping and send the return label with No cost 

  • Refunds are typically processed within 2 weeks. This includes the return transit time (5-10 business days), our internal processing (3-5 business days), and your bank's processing time (5-10 business days).

For return requests, Contact Us with your order number and product details. We'll guide you swiftly through the process. For more info check our Faq page.

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